As ICT equipment is often a key resource for many organisations, effective management is essential. Resources may include computers, databases, email facilities, websites and networks and, while some groups’ requirements are relatively small in terms of equipment, most depend on their IT systems functioning well. Managing ICT resources includes:

• acquiring equipment and software that is suitable for purpose,
• planning maintenance and upgrades
• training people to use it

To make the most of available technology, for instance when networking computers, specialist advice may be needed and the costs for this should be factored into your management system. And funding ICT is not just about paying for a new computer, it is also important that funding covers the full cost of ICT. Other areas to consider are:

• Overhead costs - PCs, support, training, maintenance, licenses, depreciation, disposal, backup systems, cabling, anti virus protection
• Ongoing costs - broadband, web hosting, server hosting, paper, toner cartridges

It is essential for organisations to obtain funding that enables them to maintain an effective ICT strategy. When preparing funding bids for one-off ICT projects or your ongoing ICT needs, you must take into account additional costs for overheads and ongoing support and maintenance. A helpful starting point for general information is the ICT Hub website, www.icthub.org.uk.